Privacy Policy
Our site respects your privacy and strives to protect your personal data.
This Privacy Policy outlines how we collect and use your personal data (under certain conditions). It also details the procedures in place to ensure the privacy of your information. Finally, this policy defines the choices you have regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used according to the manner outlined in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the site without providing any personal data. Your personal identity remains anonymous during your visit to the site and will only be revealed if you have a specific account on the site that you access using a username and password.
1 – Data We Collect:
We may need to collect your information if you want to place an order for a product from our site.
We collect, store, and process the data necessary to track your purchases from our site to secure any potential claims that may arise later and to provide you with the services available on our site. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to process your orders and to offer you services and information available on our site as requested by you. Additionally, we will use the information provided to manage your account with us, verify financial transactions you make online, audit data downloads from the site, identify site visitors, and develop and/or personalize site page designs and/or content. We conduct various demographic studies and send useful or requested information to users, such as information about products and services, unless you object to being contacted about this. We will contact you via email to provide details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt-out of this option at any time.
We may share your name and address with a third party for the purpose of delivering your purchase order (e.g., delivery personnel or supplier).
We may store details related to your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your orders and manage your address details. You should also commit to maintaining the confidentiality of your personal data when accessing it, and not make it available to unauthorized third parties. We do not assume any responsibility for the misuse of passwords unless this misuse arises from our own error.
Other Uses of Your Personal Information
We may use your personal information in surveys and marketing research, based on your consent, for statistical purposes with full confidentiality, and you have the right to withdraw at any time. We do not send any responses to any third party. Your email address is not disclosed unless you wish to participate in competitions. Survey responses are kept separately from your personal email.
We may send you information about us, our site or other sites, our products, sales, or promotional offers, or other relevant content from our group or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending this information within seven business days (excluding weekends and national and religious holidays) of receiving your notice. We will contact you if information is unclear.
We may use some data, while maintaining full privacy and confidentiality on the site, for other purposes including verifying user locations and tracking their visits to the site or links in emails they subscribed to, and providing this anonymous data, which does not allow identification of your actual personal identity, to third parties like publishers. However, this data will not identify you personally (as it is non-identifiable).
Competitions
In relation to any competition, we use data to notify winners and announce our offers. You can find more details about the participation terms for each competition individually.
Other Parties and Site Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions according to the terms of the Privacy Policy. For example, we might use a third party to help deliver products to you, receive payments from you, use for statistical and marketing research purposes, or assist the customer service team. We may need to share information with a third party to protect against fraud and limit credit risks. If our company or part of it is sold, we may need to transfer our databases, which include your personal information. Except as outlined in the Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless necessary for the purposes outlined in this Privacy Policy, or if required by law. The site may contain advertisements from third parties or links to other sites or frames from other sites. Please note that we are not responsible for the privacy practices of any third party or the content of such privacy policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.
2-Cookies
Acceptance of cookies is not a prerequisite for visiting the site. However, please note that you cannot use the site's "cart" functionality and request any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your IP address, saving you time when on or visiting the site. We use cookies to ensure your comfort when browsing this site (e.g., remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing). You can set your browser to not accept cookies, but this may limit your use of the site. Please be assured that our use of cookies does not contain any personal or sensitive information and is free from viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators on activity, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process the information on Google's behalf. Google will not link your IP address with any other data Google holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you may not be able to use the full functionality of the site. By using this site, you agree to the processing of your data by Google in the manner and for the purposes outlined above.
3-Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, or loss or destruction of, your information. When we collect data through the site, we store your personal information in a secure electronic server database. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). Thus, it is difficult for any intruder to decrypt your information as we cannot guarantee 100% protection. We strongly advise against sending all credit card or debit card details when communicating with us electronically without encryption. We have physical, electronic, and procedural safeguards in place directly related to the collection, storage, and disclosure of your information. Our security procedures sometimes require us to request proof of identity before disclosing your personal information to you. You are responsible for protecting your password and computer from unauthorized use.
4 – Customer Rights
If you have concerns about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request correction of any errors in your personal data free of charge. You also have the right to request at any time that we cease using your personal data for direct marketing purposes.